Privacy advocates warn feds about surreptitious cross-device tracking.
by Dan Goodin - Nov 13, 2015 4:00pm BRST
Privacy advocates are warning federal authorities of a new threat that uses inaudible, high-frequency sounds to surreptitiously track a person's online behavior across a range of devices, including phones, TVs, tablets, and computers.
The ultrasonic pitches are embedded into TV commercials or are played when a user encounters an ad displayed in a computer browser. While the sound can't be heard by the human ear, nearby tablets and smartphones can detect it. When they do, browser cookies can now pair a single user to multiple devices and keep track of what TV commercials the person sees, how long the person watches the ads, and whether the person acts on the ads by doing a Web search or buying a product.
Cross-device tracking raises important privacy concerns, the Center for Democracy and Technology wrote in recently filed comments to the Federal Trade Commission. The FTC has scheduled a workshop on Monday to discuss the technology. Often, people use as many as five connected devices throughout a given day—a phone, computer, tablet, wearable health device, and an RFID-enabled access fob. Until now, there hasn't been an easy way to track activity on one and tie it to another.
"As a person goes about her business, her activity on each device generates different data streams about her preferences and behavior that are siloed in these devices and services that mediate them," CDT officials wrote. "Cross-device tracking allows marketers to combine these streams by linking them to the same individual, enhancing the granularity of what they know about that person."
The officials said that companies with names including SilverPush, Drawbridge, and Flurry are working on ways to pair a given user to specific devices. Adobe is also developing cross-device tracking technologies, although there's no mention of it involving inaudible sound. Without a doubt, the most concerning of the companies the CDT mentioned is San Francisco-based SilverPush.
CDT officials wrote:
SilverPush's ultrasonic cross-device tracking was publicly reported as long ago as July 2014. More recently, the company received a new round of publicity when it obtained $1.25 million in venture capital. The CDT letter appears to be the first time the privacy-invading potential of the company's product has been discussed in detail. SilverPush officials didn't respond to e-mail seeking comment for this article.
Cross-device tracking already in use
The CDT letter went on to cite articles reporting that cross-device tracking has been put to use by more than a dozen marketing companies. The technology, which is typically not disclosed and can't be opted out of, makes it possible for marketers to assemble a shockingly detailed snapshot of the person being tracked.
"For example, a company could see that a user searched for sexually transmitted disease (STD) symptoms on her personal computer, looked up directions to a Planned Parenthood on her phone, visits a pharmacy, then returned to her apartment," the letter stated. "While previously the various components of this journey would be scattered among several services, cross-device tracking allows companies to infer that the user received treatment for an STD. The combination of information across devices not only creates serious privacy concerns, but also allows for companies to make incorrect and possibly harmful assumptions about individuals."
Now that SilverPush and others are using the technology, it's probably inevitable that it will remain in use in some form. But right now, there are no easy ways for average people to know if they're being... ( more at http://arstechnica.com/tech-policy/2015/11/beware-of-ads-that-use-inaudible-sound-to-link-your-phone-tv-tablet-and-pc/ )
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